Meet the team
People Services
People Services at Emergency Cheats UK is responsible for all HR and administrative functions, including recruitment, moderative actions, policy updates, and record management. The department ensures our members have a positive experience by monitoring and supporting our services, handling member feedback, and maintaining smooth server operations. We also manage reports and appeals to ensure that all concerns are addressed efficiently and in line with ECUK™’s standards.
Archie Cattanach
People Services Director
Harrison Scott
People Services Manager
Vacant
People Services Officer
Vacant
People Services Officer
Vacant
People Services Officer
Fulfilment Team
The Fulfilment Team at Emergency Cheats UK is a crucial support role, responsible for assisting all departments with necessary tasks. They work closely with other teams to ensure that the overall service and support provided to customers is enhanced. The Fulfilment Team is responsible for monitoring key performance metrics, developing and implementing processes, and striving to ensure that customer satisfaction is always met.
Vacant
Fulfilment Manager
Vacant
Fulfilment Officer
Vacant
Fulfilment Officer
Service Operations
Our carefully selected Service Leads for Police, Medical, and Fire Cheats UK are responsible for managing elements such as suggestions, events, complaints, and enquiries, as well as guaranteeing that all volunteers and community liaisons fulfil their obligations. Each Service Lead will enforce quality and standards on a regular basis to ensure that content inside each service is organised and easy-to-use for members.
Vacant
Service Lead: Policing
Luke Bugg
Service Lead: Medical
Vacant
Service Lead: Fire
NONE
Assistant Service Lead: Policing
Lewis Baker
Assistant Service Lead: Medical
NONE
Assistant Service Lead: Fire
Information Research Team
The Information Research Team is responsible for researching, gathering, and updating information to support the smooth running of each server. The team collaborates closely with other departments, providing valuable insights to aid decision-making. The team focuses on ensuring the quality of information and implementing effective procedures to streamline operations.
Vacant
Head of Information Research
Vacant
Information Operative
Vacant
Information Operative
Vacant
Information Operative
Vacant
Information Operative
Executive Board
Our Executive Board is made up of two members who supervise the entirety of Emergency Cheats UK as well as assist with daily tasks, working with general support staff and Human Resources to ensure that Emergency Cheats UK and its subsidiaries are managed professionally and sustainably.